How to Troubleshoot SmartBro Plug-It on a Windows 7 Environment

There are instances when you install and setup two (2) or more different usb modems from either these internet service providers ie: smartbro, sun cellular and globe tattoo networks and they seem to work fine, then suddenly when you unplug them and putting it back on (interchanging or exchanging them) you may sometimes experience technical glitches – like unable to connect your preferred network for example on this demonstration I’ll be sharing is – SmartBro Plug-It.
The SmartBro Plug-It (HSDPA USB MODEM MF627)  installed earlier came in two separate pieces, white and black usb modems, I’ve set them up on a fresh and clean install of Windows 7 Ultimate Edition on a new Acer Aspire 4736Z Laptop first – installed the white smartbro usb modem – it worked fine plugged and unplugged, installed another set which is black – out of nowhere it went haywire! caused by conflicting software and drivers to mediate and iron things out – I suggest to use only one.

To resolve and escalate these issues, go to the Control Panel of Windows 7 point over Programs tab and below click uninstall a program look for any SmartBro program associated with and uninstall it and restart your computer.

Follow these step-by-step and you’re ready to roll!

Note: Once you plug-in your SmartBro Plug-It the autorun.exe popup – don’t click and install – these may cause problems (It took me two days to figure this one out for the quick fix). Please click on the images for a better and clearer view.

Step 1:

Plug your SmartBro Plug-It usb stick into your computer, when done a autorun program will pop-up – Click Open Folder to View Files.

Step 2:

Once open, double-click Installer folder.

Step 3:

Right click, click Troubleshoot compatibility

Step 4:

Click Try recommended settings

Step 5:

Click Start the program – this is the tricky part, smartbro plug-it program may run on background without you noticing it – press Alt+tab several times until you reach the Setup.exe program then install it. After it’s done click Next

Step 6:

Click Yes, save these settings for this program

Step 7:

You’ll be greeted Troubleshooting has completed and will show you issues found – you can ignore this, click Close

Step 8:

Now with your Smart Application installed click SMART BRO on your Windows 7 Desktop.
You’ll notice when you see your SMART BRO usb stick LED indicator blinks from red to green as it tries to show connection – You’ll also see icons on Home, Internet, Settings, etc. – below it a status indicator shows Signal Bar – 3G – SMART – Signals A-OK! – Click the Globe button and happy surfing!

Any last words to say? I hope this helped much.

You can also visit this SmartBro Download Section select the modem drivers that corresponds to your operating system.