Experiencing Wi-Fi disconnection can be quite frustrating, especially when your device refuses to connect. There could be a variety of reasons causing this abnormal behavior, ranging from issues with your device to problems with the network connectivity provided by your service provider. 

In this guide, we will delve into how you can rectify this issue and restore Wi-Fi connectivity on your devices.

How to Fix Your Device

Restart the device

If your laptop is unable to connect to Wi-Fi, as your normal IT professional would advise, the first step is to restart your computer. This is a basic troubleshooting approach that might help you reconnect to Wi-Fi.

Check the network adapter.

The next step is to verify your network adaptor. Sometimes, connection problems occur because your computer’s network adapter is not activated.

Windows:

• Select your network adapter from the Network Connections Control Panel.
• Ensure that the wireless connection option is enabled.

Mac OS:

• Locate the Wi-Fi (AirPort) card in the upper right corner of your screen (near to the sound and battery symbols in the menu).
• Select “Turn Wi-Fi On.”
• If your menu icon does not appear in the menu bar, Apple suggests going to “System Preferences” from the main Apple menu, then picking the Network symbol, and finally clicking on Wi-Fi.
• From there, choose the option to “Show Wi-Fi status in the menu bar.”
• To see whether your wireless adapter is enabled on other Apple devices, go to your settings and make sure the Wi-Fi connection is turned on. 
•  In Android devices, check your settings to ensure that airplane mode is off and Wi-Fi is enabled.

Update the adapter drivers.

Your network adapter driver could be out of date on your device.

• Go to the device management. 
• Choose “Network Adapters.” 
• Choose “Update Driver.” 

Once your device has restarted, connect to Wi-Fi after following the instructions.

Fix captive portal page issue

Repair or replace the hardware.

If you are connecting to a Piso Wifi hotspot network you need to connect to the portal page http://10.0.0.1 to connect to the Wi-Fi network. If the captive portal page won’t open, try to open a non-https page and it should redirect to the portal page automatically.

If these solutions do not work, look into probable hardware or software issues. Hardware difficulties are uncommon, but an older computer or tablet’s network adapter may abruptly cease operating if it overheats. To resolve hardware difficulties, take your smartphone to a repair shop and ask if they can aid in changing any hardware. Depending on the age of your computer or other devices, you may need to upgrade to a new version.